Raviche Exchange and Refund Policy

At Raviche, we are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not, we provide a seamless exchange and refund policy.

To request an exchange or refund, please reach out to us via Instagram Direct Messages.

Eligibility Requirements

To be eligible for an exchange or refund, the following conditions must be met:

• The product must be in the same new condition as received, with the original Raviche tag attached.
• Items with removed tags or requests made after 14 days from the date of order receipt are not eligible for exchange or refund.
• Each order is eligible for only one post-purchase action—either an exchange OR a refund.

Shipping Fees

• Shipping fees are non-refundable.
• Customers are responsible for any additional shipping and handling costs for approved exchange or refund requests.

Damaged or Incorrect Items

At Raviche, we take pride in delivering top-quality products. In the rare event that you receive an incorrect, damaged, or defective item, we will gladly offer one of the following:

• A full cash refund, or
• A free exchange.

This applies only if the issue is reported within 14 days of receiving the order.